Finance

Inital Disclosure Document

Terry pierce Cars is authorised and regulated by the Financial Conduct Authority, FRN: 929892. All finance is subject to status and income. Written Quotation on request. We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers. We will receive commission from brokers and lenders whom we introduce you to. Finance is secured against the vehicle. Your vehicle may be at risk of possession if you fail to repay your loan.

The Financial Services Authority Is the Independent Regulator of Financial Services. They require us to provide you with a Document called an ‘Initial Disclosure Document’. This Document provides information about us, the products weoffer, the services we provide, what wecharge for our services, who regulates us, what to do if you have a complaint and details about the Financial Services Compensation Scheme.

Who Are We?
We are TERRY PIERCE CARS and our registered office is Terry Pierce Cars, Unit C Merlin Road, Middlesbrough, TS3 8ED. Terry Pierce Cars is authorised and regulated bythe Financial Conduct Authority (FRN 929892) for consumer credit. htto://Awww.fca.org.uk/register or by contacting them on 0300 500 8082.

What Services DoWe Provide?
We will provide youwith either comparable details offirms most appropriate toyour lending or purchase requirements or general information relating to finance products. In assessing you’re your requirements, we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify your needs. Its is important that you provide us with accurate and relevant information. You will not receive advice, or arecommendation from us, but we may ask questions to narrow down the selection ofFirms offered, from which you can more easily make your ownchoice ifyou wish.

Commission Disclosure
We typically receive a commission from them (either a fixed fee ora fixed percentage ofthe amount borrowed). A customer may ask for commission disclosure at any time from our initial discussions through to the point when their agreement is set live. For your reassurance, all ofthe lenders we work with could pay commission at different rates, but the commission we receive does not influence the interest rate you will pay. Our aim is to secure finance for you atthe lowest possible interest rate that you are eligible for from our panel of lenders.

If You Have A Complaint
It is the aim of Terry Pierce Cars to provide a very high standard of service to every client. It is important to us that all complaints are resolved as quickly as possible and to the complete satisfaction to our clients. To make a complaint you can contact us in a number of ways; Telephone 01642 30767 Email:sales@terrypiercecars.co.uk In writing; Terry Pierce Cars, Unit C Merlin Road, Middlesbrough, TS3 8ED. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service or the BVRLA. A copy of our complaints procedure is available upon request.
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